Privacy Policy

1. Who we are

MXOFITNESS&WELLBEING LTD, trading as MXO Fitness, is responsible for the personal information described in this notice. We are registered in England and Wales under company number 15792136. Our registered office is Flat 8, Blomfield House, 1 Bridgewater Avenue, London, SW6 2QN.

2. Information we collect

We may collect:

• Your name, email address, company name and the details you include in an enquiry.
• Information you send to us directly by email or provide during a business conversation.
• Standard technical and security data generated when you use the website, such as an IP address, browser type, requested page, date and time, and referring page. This may be processed in hosting or security logs.

You do not have to submit an enquiry through this website. If you do, the required name, email and message fields are needed so that we can understand and respond to your request.

3. How and why we use information

• Enquiries and services: to respond to you, discuss your requirements and take steps you request before entering into a contract.
• Business relationships: to manage our communications and deliver agreed services.
• Website operation and security: to keep the site available, diagnose faults and protect it from misuse.
• Legal and administrative purposes: to keep records and meet legal obligations where required.

Where UK data protection law applies, our lawful bases are steps taken at your request before a contract, performance of a contract, our legitimate interests in responding to enquiries and operating a secure business, and compliance with legal obligations, as appropriate.

4. Who receives your information

We do not sell personal information. We may share it with:

• Web3Forms: the service that processes enquiries submitted through our contact form.
• Website hosting, email and technical service providers where they need the information to provide their services to us.
• Professional advisers, regulators, courts or public authorities where disclosure is necessary or legally required.

Some service providers may process information outside the UK. Where this happens, we expect the provider to use an applicable legal transfer mechanism and safeguards.

5. Cookies and analytics

We do not currently set analytics or advertising cookies on this website, and we do not use tracking pixels. The site therefore does not ask you to accept optional cookies. Our hosting and security providers may process essential technical information needed to deliver and protect the site.

6. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose it was collected. We consider whether an enquiry develops into a client relationship, the period needed to manage that relationship, and any legal, accounting or dispute-resolution requirements. When information is no longer needed, we delete it or anonymise it.

7. Your rights

Depending on the circumstances, you may have the right to:

• Ask for access to, or a copy of, your personal information.
• Ask us to correct, delete or restrict the use of your information.
• Object to processing based on legitimate interests.
• Ask for information you provided in a portable format where applicable.
• Withdraw consent where consent is the basis for processing.

You can also complain to the UK Information Commissioner’s Office. We would welcome the opportunity to address your concern first.

8. Automated decisions and changes

We do not use the information submitted through this website for automated decision-making or profiling. If our website or data practices change, we will update this notice and the date shown above.

9. Contact us

For questions about this notice or to exercise a data protection right, email info@mxo.fitness.

MXOFITNESS&WELLBEING LTD
Company no. 15792136, registered in England and Wales.
Registered office: Flat 8, Blomfield House, 1 Bridgewater Avenue, London, SW6 2QN.